What we treat
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Deciding whether to see a doctor in person or use online services can be difficult. A virtual doctor visit is often free with a qualifying health plan and can assist with non-emergency medical issues, but an in-person visit may be necessary for more serious health concerns. Online doctor's notes are also available for those who need to provide proof of a health issue to their school or workplace. With live video consultations, online medical diagnosis and treatment is reliable and can provide accurate results.
Common Medical Conditions
| Acne | ADHD | Allergies |
| Anal Itching | Anxiety | Asthma |
| Bad Breath | Bronchitis | Bruising |
| Chest infection | Chickenpox | Chlamydia |
| Cold | Contraception | COPD |
| Cough | Depression | Diarrhoea and constipation |
| Digestive Problems | Dry Skin | Eating disorders |
| Eczema | Elder care | Eye Twitching |
| Fever and sore throat | Food Poisoning | Gastritis |
| Gastroenteritis | Genital Herpes | Gout |
| Hair Loss | Headaches and Migraines | Hearing Loss |
| Herpes (Cold Sores) | Hives | Impetigo |
| Indigestion | Insomnia | Itchy Scalp |
| Kidney Stones | Lumps | Melanoma |
| Mental Health | Migraine | Nausea and vomiting |
| Panic attacks | Pleurisy | Pneumonia |
| Psoriasis | PTSD | Rashes and food allergies |
| Ringworm | Rosacea | Scabies |
| Seasonal Affective Disorder | Sexual Health | Shingles |
| Skin Abscess | Skin Allergies | Skin Conditions |
| Skin Rash | Sleep problems | Social anxiety |
| Sore Throat | Stoma Care | Stomach Pain |
| Stomach Ulcers | Swimmer's Ear | Syphilis |
| Tinnitus | Tonsillitis | Urinary tract infection |
| Vitamin D | Warts | Women’s health |
| Norovirus |
When to use Chatdok consultation
Medical and Primary Care services
can be accessed online for a current medical diagnosis, treatment, and prescription refills. Virtual doctors can diagnose and treat various conditions such as strep throat, the flu, UTIs, allergies, asthma, and more. They can prescribe medication and recommend specialists if needed.Urgent care services
are available 24/7 online for non-life-threatening medical emergencies. Patients can receive assistance from a healthcare provider while remaining in the comfort of their own home. In case of a life-threatening emergency, patients should seek medical help at an emergency room.Prescriptions
can be obtained from a virtual doctor for a range of medications, excluding controlled substances that require an in-person visit. With Chatdok, patients can talk to a healthcare provider about prescriptions and refills whenever needed.Specialist
For medical conditions that cannot be addressed by virtual healthcare, patients may be referred to an in-person or online medical specialist. The doctor will use video conferencing to determine if they can provide care or if a referral is necessary.Mental and Behavioral Health services
are available through online counselling with licensed therapists. Patients can receive treatment for anxiety, depression, ADHD, and other mental health issues through cognitive behavioural therapy (CBT) and psychotherapy. Prescriptions for managing mental illness can also be obtained through online counselling.
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