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What we treat

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Deciding whether to see a doctor in person or use online services can be difficult. A virtual doctor visit is often free with a qualifying health plan and can assist with non-emergency medical issues, but an in-person visit may be necessary for more serious health concerns. Online doctor's notes are also available for those who need to provide proof of a health issue to their school or workplace. With live video consultations, online medical diagnosis and treatment is reliable and can provide accurate results.

Common Medical Conditions
Acne ADHD Allergies
Anal Itching Anxiety Asthma
Bad Breath Bronchitis Bruising
Chest infection Chickenpox Chlamydia
Cold Contraception COPD
Cough Depression Diarrhoea and constipation
Digestive Problems Dry Skin Eating disorders
Eczema Elder care Eye Twitching
Fever and sore throat Food Poisoning Gastritis
Gastroenteritis Genital Herpes Gout
Hair Loss Headaches and Migraines Hearing Loss
Herpes (Cold Sores) Hives Impetigo
Indigestion Insomnia Itchy Scalp
Kidney Stones Lumps Melanoma
Mental Health Migraine Nausea and vomiting
Panic attacks Pleurisy Pneumonia
Psoriasis PTSD Rashes and food allergies
Ringworm Rosacea Scabies
Seasonal Affective Disorder Sexual Health Shingles
Skin Abscess Skin Allergies Skin Conditions
Skin Rash Sleep problems Social anxiety
Sore Throat Stoma Care Stomach Pain
Stomach Ulcers Swimmer's Ear Syphilis
Tinnitus Tonsillitis Urinary tract infection
Vitamin D Warts Women’s health
Norovirus

When to use Chatdok consultation

Medical and Primary Care services

can be accessed online for a current medical diagnosis, treatment, and prescription refills. Virtual doctors can diagnose and treat various conditions such as strep throat, the flu, UTIs, allergies, asthma, and more. They can prescribe medication and recommend specialists if needed.

Urgent care services

are available 24/7 online for non-life-threatening medical emergencies. Patients can receive assistance from a healthcare provider while remaining in the comfort of their own home. In case of a life-threatening emergency, patients should seek medical help at an emergency room.

Prescriptions

can be obtained from a virtual doctor for a range of medications, excluding controlled substances that require an in-person visit. With Chatdok, patients can talk to a healthcare provider about prescriptions and refills whenever needed.

Specialist

For medical conditions that cannot be addressed by virtual healthcare, patients may be referred to an in-person or online medical specialist. The doctor will use video conferencing to determine if they can provide care or if a referral is necessary.

Mental and Behavioral Health services

are available through online counselling with licensed therapists. Patients can receive treatment for anxiety, depression, ADHD, and other mental health issues through cognitive behavioural therapy (CBT) and psychotherapy. Prescriptions for managing mental illness can also be obtained through online counselling.