HOW IT WORKS

1. Easy account setup

Download app or begin your journey online. Register and complete brief medical history.

2. Get the right medical care

Connect with your doctor instantly via video call and get prescription. Also use the chatbot and health tracker to stay healthy and prevent risks.

Open Medical Chatbot

3. Manage Chronic Conditions

Physician-led, AI supported chronic care with remote monitoring, symptom tracking, trend analysis, adherence and expert support, and personalized medical chatbot.

4. Get well, Stay healthy

Find peace of mind to stay healthy with personalized guidance, expert reviews, and dedicated AI tools for ongoing support from our care team.

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How Chronic Care Works on Chatdok



What we offer

Medical and Primary Care services

can be accessed online for a current medical diagnosis, treatment, and prescription refills. Virtual doctors can diagnose and treat various conditions such as strep throat, the flu, UTIs, allergies, asthma, and more. They can prescribe medication and recommend specialists if needed.

Urgent care services

are available 24/7 online for non-life-threatening medical emergencies. Patients can receive assistance from a healthcare provider while remaining in the comfort of their own home. In case of a life-threatening emergency, patients should seek medical help at an emergency room.

Prescriptions

can be obtained from a virtual doctor for a range of medications, excluding controlled substances that require an in-person visit. With Chatdok, patients can talk to a healthcare provider about prescriptions and refills whenever needed.

Specialist

For medical conditions that cannot be addressed by virtual healthcare, patients may be referred to an in-person or online medical specialist. The doctor will use video conferencing to determine if they can provide care or if a referral is necessary.

Mental and Behavioral Health services

are available through online counselling with licensed therapists. Patients can receive treatment for anxiety, depression, ADHD, and other mental health issues through cognitive behavioural therapy (CBT) and psychotherapy. Prescriptions for managing mental illness can also be obtained through online counselling.


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